Shipping Policy
Last updated: July 2026
At Furavelle, every product is custom-printed with love just for you and your fur baby. Because each order is made fresh, please allow a little extra time — we promise it's worth the wait! 🐾
⏱ Production & Shipping Timeline
| Step | Timeline |
|---|---|
| 🎨 Production (printing & quality check) | 1–3 business days |
| 📦 Standard Shipping (US) | 3–7 business days |
| 🚀 Priority Shipping (US) | 1–3 business days |
| ⚡ Express Shipping (US) | 1–2 business days |
Total estimated delivery: 4–10 business days for standard shipping from the date your order is placed.
🚚 Shipping Carriers
We ship via USPS, DHL, and OnTrac depending on your location and selected shipping method. Carrier assignment is automatic and optimized for fastest delivery to your area.
💵 Shipping Rates
- Standard Shipping: Calculated at checkout based on order weight and destination.
- Priority Shipping: Available at an additional cost, calculated at checkout.
- Express Shipping: Available for fastest delivery, calculated at checkout.
- Free Shipping: Available on qualifying orders — check current promotions at checkout!
🌎 Do We Ship Internationally?
We currently ship within the United States only. International shipping is on our roadmap — sign up for our newsletter to be the first to know!
📬 Tracking Your Order
Once your order is in production, you'll receive a tracking number via email within 1–3 business days of placing your order. Please allow an additional 1–2 days for tracking to show movement after you receive your tracking number.
Can't find your tracking email? Check your spam folder or contact us at support@furavelle.com.
📦 Lost or Delayed Package?
- Check your tracking number for the latest update first.
- If tracking shows no "in transit" status within 10 business days of your order date, contact us immediately — we'll investigate and resolve it.
- If tracking shows no movement for 15+ business days after the last update, contact us at support@furavelle.com — we'll issue a full refund or resend your order.
⚠️ Important: We are unable to reship or refund packages lost due to an incorrect shipping address provided at checkout. Please double-check your shipping address before confirming your order.
🎄 Holiday & Peak Season Delays
During peak seasons (Christmas, Valentine's Day, Mother's Day), production and shipping may take additional time. We strongly recommend ordering at least 2–3 weeks early to ensure gifts arrive on time!
❓ Questions?
Email us at support@furavelle.com and we'll respond within 1–2 business days.